A member of the team will be in touch shortly after you contact us to provide an RMA number and shipping instructions.
Please do not ship goods until you have received instruction. RMA requests are typically responded to within one business day.
modulus technology Ltd, part of the aae technologies group provides after-sales support and service to applied acoustic engineering Ltd.
If your equipment requires evaluation at modulus technology, a minimum evaluation fee of £100 GBP applies per item, for all Return Material Authorisations (RMAs) that are not under warranty.
The evaluation fee is credited towards the cost of the repair or disposal if the remedial work is performed. Any parts, additional labour (if needed) and shipping costs will be itemised separately on the final repair quotation.